Accessibility statement for Adopt East

This website is run by Adopt East. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website aren’t fully accessible:

  • zooming and scaling is disabled in the meta viewport settings
  • you can’t modify the line height or spacing of text
  • you can’t skip to the main content when using a screen reader

What to do if you can’t access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Adopt East is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Disproportionate burden

We’ve assessed the cost of fixing the issues with navigation and accessing information, and with interactive tools and transactions. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations.

Navigation and accessing information

There is no alt tag for the logo image in the site header. This doesn’t meet WCAG 2.1 success criterion 1.1.1 (non-text content).

Our text links are not underlined. This doesn’t meet WCAG 2.1 success criterion 1.4.1 (use of colour).

There’s no way to skip the repeated content in the page header with a ‘skip to main content’ option. This doesn’t meet WCAG 2.1 success criterion 2.4.1 (bypass blocks).

Our navigation menu in the header and the footer of the site do not have visible focus. This doesn’t meet WCAG 2.1 success criterion 2.4.7 (focus visible).

Interactive tools and transactions

The embedded video "Adopt East - Closer to Home" does not have an audio description as the video is managed by a third party. This doesn’t meet WCAG 2.1 success criterion 1.2.5 (audio description (prerecorded)).

Our site search feature is built and hosted through third party software (Google Custom Search), and uses tables to style the element. This doesn’t meet WCAG 2.1 success criterion 1.3.1 (information and relationships).

How we tested this website

This website was last tested on 16 September 2019.

We carried out our own testing with a combination of methods to test the accessibility of the Adopt East website:

  • automated software (Siteimprove) to crawl and find accessibility issues on our website
  • manual testing of pages to find issues that software might miss

We tested all the pages on our main website platform, available at


This statement was prepared on 23 September 2019. It was last updated on 23 September 2019.